Shipping policy
Last updated: September 13, 2026
Every piece in the shop is made to order. Nothing sits in a warehouse — when you place an order, your print is produced specifically for you, then shipped from the production facility closest to your delivery address. Orders placed inside the United States are printed in the US; orders placed elsewhere are printed at a partner facility in or near your region. This keeps transit times and costs down, and avoids most cross-border customs charges.
Production time
Unframed prints: 2–3 business days Framed prints: 3–5 business days
Weekends and public holidays aren't business days. Orders placed after 2:00 PM generally begin production the following business day. Production time is separate from shipping time — add the two together for total delivery.
Shipping time after production
| Destination | Estimated transit |
|---|---|
| United States | 2–5 business days |
| Canada, UK, Europe, Australia, Japan | 2–5 business days |
| Everywhere else | 5–10 business days |
Total delivery is usually 5–10 business days for most destinations. These are carrier estimates, not guarantees — customs inspections, weather, and peak season (late November through December) can add time. Your exact estimated delivery date is shown at checkout.
Tracking
You'll get a confirmation email when you order and a second email with tracking once your piece ships. If tracking hasn't updated in 5 business days, email us at info@persianartbazaar.com with your order number and we'll chase it.
How your piece is packaged
Unframed prints ship either rolled in a rigid tube or flat in a stiffened mailer, depending on size and the facility producing your order. Framed pieces ship in reinforced boxes with corner protection. Rolled prints may have a slight curl on arrival — this is normal and settles once the print is laid flat or framed.
Orders with multiple items
If you order several pieces in different sizes or formats, they may be produced at different facilities and arrive in separate packages on different days. You're only charged shipping once.
Customs, duties, and import taxes
Because we print regionally, most international orders ship domestically within your region and incur no customs fees. For destinations outside our production regions, any import duties, taxes, or customs fees are set by your country and are your responsibility. We can't calculate or refund these in advance, and we can't mark packages as gifts or declare a lower value.
Incorrect addresses
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we'll reship it once you cover the cost of the second shipment. If a package is marked delivered by the carrier but you can't find it, check with neighbors and your local post office first — then email us and we'll help investigate.
Lost or stuck packages
If a package hasn't moved in 10 business days (domestic) or 30 days (international), contact us. We'll open a carrier claim and either replace the piece or refund it once the claim is resolved.
Questions: info@persianartbazaar.com